Description We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed.

Responsibilities:
• Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information.
• Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests.
• Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry...