JOB SUMMARY: Provide exceptional support and service to external and internal customers. Primary responsibilities include responding to global customer inquiries, orders, samples, technical documents, complaints, product information, pricing, inventory availability and dispatch dates. Duties include but are not limited to taking customer orders and requests via telephone and e-mail, providing production personnel with necessary order information and maintaining customer files in the JDE database. This position supports the client's sales team, commercial goals, and all the general requirements of our valued customers.



DUTIES & RESPONSIBILITIES

• Receive and action in a timely and appropriate manner, incoming calls and e-mails from customers and sales personnel. Specific goals to be provided.


• Oversee successful delivery on 100+ orders per month.


• Address customer concerns and...