We’re Electric Kiwiiiiiiiiiii (and Kiwi Mobile too!) and we are looking for a customer service legend who can make every interaction count. If you love helping people, have a knack for communication, and want to work somewhere that values you as much as our customers, you might be the perfect fit.

The role

We’re excited to open 3 new roles, 2 permanent positions and a 12‑month fixed term opportunity! At Electric Kiwi, our Customer Experience Specialists are the heartbeat of our team. They make sure our customers get next‑level support across phone, email, chat, and social media. No scripts – just real conversations, real connections, and real impact. We’re all about making it better for our customers, our team, and our community. We know our people shine brightest when they can be themselves.

As a Customer Experience Specialist, you’ll be responsible for:

• Be the friendly, problem‑solving, go‑to person for our customers across phone, e...