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Customer Experience Specialist
Robert Half Office Team
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Ann Arbor, United States
Location
Ann Arbor
Posted
May 01, 2026
Commute
Local Area
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Job Description
Description We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience.
Responsibilities:
β’ Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage.
β’ Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced.
β’ Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process.
β’ Hand out business cards and assist with the organization, setup, and breakdown of event equipment.
β’ Provide clear communication and support to guests, answering questions and addressing any concerns promptly. Require...
Responsibilities:
β’ Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage.
β’ Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced.
β’ Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process.
β’ Hand out business cards and assist with the organization, setup, and breakdown of event equipment.
β’ Provide clear communication and support to guests, answering questions and addressing any concerns promptly. Require...