Join ASICS America Corporation as a Customer Experience Representative focused on enhancing wholesale relationships. You'll manage orders and collaborate with sales for seamless service delivery.
In this role, you will ensure service excellence for non-EDI wholesale accounts. Your responsibilities include responding to customer inquiries, entering sales orders in SAP, and maintaining collaboration with various departments. You'll be instrumental in facilitating a smoother order process while resolving customer complaints in a professional manner.
Key Responsibilities:
• Provide excellent service to wholesale accounts
• Enter sales orders accurately in SAP system
• Communicate effectively with internal teams
• Address customer inquiries over phone and email
• Uphold company policies and ethical standards
Requirements:
• High School Diploma or GED required
• 1-2 years in customer service, retail, or call center
• Experience in account management is a plus...