Customer Experience Representative / Administrator
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Bring your energy to Aggreko as Customer Experience Representative / Administrator based in Chiba in this hybrid role โ 3 days a week in our Chiba depot and 2 days a week working from home. Youโll focus on the experience of our valued customers, aiming to increase customer satisfaction, loyalty and retention and exceeding customer expectations. You will be a strong communicator (verbal and written) to business level in both Japanese and English.
Power without pause. Heating, cooling and oil-free air without end. We keep our customersโ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What youโll do as Customer Experience Representative / Administrator:
Provide excellent in-person and virtual customer service via phone, text, email and online chat
Support our customers with issue support, post-sales product support, field service dispatching, etc.