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Customer Experience QA Analyst & Insights Coach
Shopee
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kuala lumpur, Malaysia
Location
kuala lumpur
Posted
May 25, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Shopee is seeking a Quality Assurance professional in Kuala Lumpur. The role involves conducting audits on customer interactions, preparing insightful reports, and collaborating with various teams to enhance process efficiency and customer experience.
The ideal candidate holds a Bachelor's degree and possesses strong analytical and communication skills. Experience in quality assurance within the financial services or Fintech industry is a plus.
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