Customer Experience Operations Specialist

Department: Customer Experience Operations

Employment Type: Full Time

Location: Canada - Remote (0002)

Reporting To: Ketul Shah

Compensation: $63,750 - $86,250 / year

Description

The Customer Experience (CX) Operations Specialist will be an integral part of our Revenue Operations team to drive the efficiency and effectiveness of our Customer Experience (CX) teams and support the team in their mission to help our customers grow and succeed. The ideal candidate will have a strong sense of customer focusing teams and their fundamentals; able to foster a positive relationship with all stakeholders while maintaining a sense of urgency for our organizational needs and best interests. The ideal candidate demonstrates strong reporting, analytical and communication skills along with effective time management skills and an...