Customer Experience Manager — build the CX engine for a $40M D2C wellness brand

Join a thriving global eCommerce brand transforming the wellness industry!

BlockBlueLight is a world leader in light wellness products — and one of New Zealand's fastest-growing companies. We were recently ranked 4th in the Deloitte Fast 50 for 2025 , recognised for exceptional growth across NZ, Australia, USA, and UK/EU.

BlockBlueLight is not just a brand; it's a movement dedicated to promoting eye health, quality sleep, and overall wellbeing. As pioneers in the science behind digital eye strain, screen overuse, and the impact of blue light exposure on sleep and wellbeing, we provide innovative solutions to mitigate these effects. Our mission is to make blue light awareness mainstream and empower individuals to thrive in today's digital world.

We're hiring a Customer Experience Manager into a net-new senior leadership role reporting to the Head of Operations...