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Customer Experience Manager at Savannah Informatics

🏢
Confidential
📍 Kenya, Kenya
📍
Location Kenya
📅
Posted June 26, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Savannah Informatics is a Kenyan e-Health software company founded by clinicians and finance specialists to deliver interoperable, connected solutions for healthcare facilities, organizations and regions. Our vision is to enable a better healthcare future for Kenya through pioneering use of information technology and knowledge creation


Customer Experience Manager

Key Responsibilities:

  • Leadership & Team Management

  • Lead and develop the customer experience team, ensuring optimal workload distribution and staffing.

  • Provide coaching and mentorship to enhance team capabilities and foster career growth.

  • Implement leadership and training programs to build a customer-focused culture.

  • Act as the bridge between management and the CEX team, ensuring alignment with company goals.

  • Drive succession planning by developing skilled employees who can advance wi...

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    📍 Location Details

    🌆
    City
    Kenya
    🗺️
    Country
    Kenya
    🚗
    Commute
    Local Area

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