Company Overview

Company Overview Koin Limited is a fast-growing, multi‑brand D2C e‑commerce group headquartered in Poole, UK. The company operates across the UK, USA, Canada and Australia and is working toward £100 million in annual revenue by 2030. Koin builds, operates and scales a portfolio of direct‑to‑consumer brands with a strong focus on operational excellence, digital commerce and customer experience.

The group currently includes the following brands:

• The Koin Club – licensed collectible coins and medallions
• Tilly Pig – financial literacy products for children
• Jonny’s Sister – personalised gifts and homeware
• Bubbaboo – eco‑conscious baby, toddler and adult clothing
• The Wessex Mint – precious metals savings and investment platform
• Pastel Sixteen – contemporary fashion and accessories

Customer Experience Executive – Voice

The Wessex Mint is a remote role responsible ...