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Customer Experience Executive - Central Delhi

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Rentokil Initial
📍 New Delhi, India
📍
Location New Delhi
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

    • Requirements

    Job Responsibilities:

  • To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.
  • Keeps customers informed about the progress of their complaints and provides timely answers and solutions.
  • Analyzes complaint trends to identify areas for improvement.
  • Provide ongoing support to clients.
  • Track and monitor client engagement while offering updates and actionable recommendations.
  • Addresses and resolves client inq...

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    📍 Location Details

    🌆
    City
    New Delhi
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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