Customer Experience Consultant (Person with Disability)
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Job Description
Role Summary
We are looking for a results-driven professional to manage customer accounts within our Cold Chain and Integrated Supply Chain Logistics business. The role involves end-to-end ownership of customer relationships, supply chain execution, and financial performance, ensuring seamless delivery, temperature integrity, and high customer satisfaction by leveraging Maersk global network and digital platforms.
Key Responsibilities
β’ Own and manage key customer accounts, acting as the single point of contact and ensuring strong customer relationships.
β’ Manage end-to-end supply chain and cold chain execution from sourcing to final delivery.
β’ Coordinate shipment planning, customs clearance, documentation, and logistics operations including warehousing and transportation.
β’ Ensure cold chain compliance, service quality, and timely delivery.
β’ Own financial performance including receivables, collec...