Customer Experience Analyst

Department: Customer Experience

Location: Karachi, Pakistan

Job Overview

We are seeking a dynamic and detail-oriented Customer Exeprience Analyst to support our customer survey initiatives. This role involves conducting surveys, analyzing customer feedback, and generating actionable insights to enhance customer experience and business decision-making. This is an excellent opportunity for fresh graduates to gain hands-on experience in data analysis and reporting.

Key Responsibilities

• Conduct and manage customer surveys
• Analyze survey data to identify trends, insights, and opportunities
• Prepare reports and dashboards using MS Excel
• Ensure accuracy and integrity of collected data
• Support teams with actionable insights derived from customer feedback

Eligibility Criteria

Qualification

• Bachelor’s degree in Business Admin...