Who are we?

Tararua District Council is an inclusive organisation dedicated to enhancing community wellbeing. We are committed to diversity, have a culture built on trust and valuing individual contributions, and have a strong focus on employee development. We are looking for people who share our dedication to excellence and continuous improvement. We are guided by values of Pono, Whanake, and Whanaungatanga.

About the role

This role is central to delivering an outstanding customer experience across multiple service areas, including general enquiries, community and tourism services, and library resources. Through a combination of frontline customer service, library support, and community engagement, the position helps ensure inclusive access to information, technology, and services that support and enrich the community. The Customer Engagement Representative will proactively assist customers, manage enquiries, support events and programs, and con...