Customer Engagement Executive | Retain & Grow Our Customer Base

£25k Base + Commission | Account Management & Business Development

Love building relationships and helping customers succeed? Turn customer engagement into sales growth.

About Focus Group

We're powering the digital workplace for 30,000+ UK businesses with a £1bn valuation and 1,300+ employees across 20 offices. We're one of the UK's fastest‑growing tech companies, and our customers are at the heart of everything we do.

Our Customer Engagement team plays a critical role in keeping customers happy, maximizing their investment in our services, and ensuring they stay with us for the long term.

The Role: Customer Success Meets Sales

As a Customer Engagement Executive, you'll be the day‑to‑day contact for our existing customers. This isn't cold calling – you'll work with warm, established accounts, ensuring they get maximum value from our services while i...