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Customer Contact Ops Agent at FedEx

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FedEx Group
πŸ“ montreal, Canada
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Location montreal
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Posted May 28, 2026
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Commute Local Area
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Job Description

Support FedEx's customer contact operations as an Ops Agent Admin, leveraging your administrative expertise and communication skills. This role involves administrative coordination and rapport-building with customers and suppliers.

This position offers the opportunity to work in a dynamic FedEx environment where you will assist the senior manager in achieving departmental objectives. Candidates should bring at least 2 years of experience in customer service, with a focus on administrative tasks. A high school diploma is required, and proficiency in MS Excel and Word is crucial, while PowerPoint knowledge is advantageous.

Key Responsibilities:
β€’ Administer office procedures and coordinate tasks
β€’ Liaise with internal teams and external customers
β€’ Assist senior management to meet departmental goals
β€’ Maintain thorough records and accurate documentation
β€’ Deliver clear communications both verbally and in writing

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πŸ“ Location Details

πŸŒ†
City
montreal
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Country
Canada
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Commute
Local Area

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