Customer Care Specialist (Onsite)

Location: East Hartford, CT (77 Hartland Street)

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Pay Rate: Up to $21.00/hour

Assignment Type: Full-Time, Temporary

Start Date: April 15

Positions Available: 17

Weekends: Off

Position Overview

As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs. This role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment.

Outstanding attendance and punctuality are essential for success in this role.

Key Responsibilities