Customer Care Technician - Taunton
We are seeking a skilled and customer-focused Customer Technician to join our clients Customer Care team, supporting homeowners across developments throughout Somerset, including areas such as Taunton and Chard.
Job orders will be allocated to nearest Operative.
The successful candidate will be responsible for carrying out a wide range of maintenance, remedial and repair works to newly built residential properties during the warranty period. You will work independently across multiple sites ensuring that all works are completed to a high standard, delivering excellent customer service, while maintaining the quality and reputation of the business.
Key Responsibilities
* Attend occupied and unoccupied new build properties to carry out remedial works and maintenance repairs.
* Diagnose and rectify defects reported by homeowners in a timely and professional manner.
* Complete a variety of general maintenance tasks including:
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