Expected Salary Range: $100943 - $126179 Annually

Target Variable Performance Pay: 10%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Manager, Customer Operations Projects, the Customer Care Solutions Consultant is responsible for the identification, prioritization, and implementation of effective customer focused solutions and projects to meet business objectives such as productivity and customer experience improvements in alignment with regulatory plans within the Customer Care and Revenue Services group. The incumbent works in close partnership with the Information Technology team to ensure sys...