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Customer Care Representative - Spanish

🏢
i2c Inc
📍 Lahore, Pakistan
📍
Location Lahore
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

  • Provide customer support through inbound/outbound calls and emails to multiple clients.
  • Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
  • Demonstrate strong domain knowledge and communicate accurate information to the customers.
  • Use ticketing system and other software to enter and maintain relevant data.
  • Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
  • Take product and industry specific quizzes on regular basis to exhibit strong command on domain.
  • Meet all performance metrics on regular basis.
  • Maintain data confidentiality.
  • Share reports on daily performance.

    • We are looking for

  • Education: Graduation
  • Experience: Minimum 1 year call center experience

    • <...

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    📍 Location Details

    🌆
    City
    Lahore
    🗺️
    Country
    Pakistan
    🚗
    Commute
    Local Area

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