Job description

As a Customer Care Representative, you are the primary point of contact for our global customers when it comes to spare parts, J-Tec products, and other after-sales matters related to our installations worldwide. You manage the entire spare parts process — from quotation to delivery — ensuring every request is handled accurately and efficiently. In this role, you work closely with various internal departments to guarantee seamless customer experience and deliver the high-quality service J-Tec is known for.

Tasks: