Make a difference every day as a Customer Care Representative at Connect Hearing in Guelph, ON. Deliver outstanding customer service and manage client accounts in a supportive retail clinic environment.
Connect Hearing Canada is part of the Sonova family, dedicated to enhancing clients' hearing health. This role requires strong communication skills and a passion for helping others, as you will support scheduling, manage client interactions, and assist with device repairs after training.
Key Responsibilities:
• Provide exceptional customer service in all communication forms
• Schedule appointments for Hearing Care Professionals
• Manage and reconcile client accounts effectively
• Collaborate with insurance companies for billing processes
• Assist in minor device repairs and clinic maintenance
Requirements:
• Excellent communication and customer service skills
• Experience with accounts receivable preferred
• Strong desire to help others and grow professi...