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Customer Care Lead

🏢
ZEISS Group
📍 India, India
📍
Location India
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at .

  • Proficiency in any ERP system & Proficiency in MS Office.
  • Customer services & support
  • Document customer complaints and escalations, report them appropriately, and work towards prompt resolution within defined TATs
  • Communicate daily with customers and internal teams via email, phone calls, and WhatsApp to ensure effective coordination and high-quality customer service.
  • People Management skills- Should have...

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    📍 Location Details

    🌆
    City
    India
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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