To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external).

Responsibilities Contacting customers daily as per calling schedule. Receive calls & orders from customers. Liaison with the Business Representative. Receive and action work instruction/s from Business Representative. Check account status, credit viability and limits. Check stock availability and advise customer. Generate orders on SAP as per generate order procedure. Release order (invoice generation) for shipment and FLO. Advise Warehouse & Distribution Manager, supervisor and Value logistics supervisor on orders not released. Control special, late and same day deliveries by recording these deliveries on the special/ late delivery book. Advise customer of planned delivery time. Actioned by customer liaison officer directly/or only from the business representative. Generate order on SAP as per claims procedure. Generate order on SAP as per rotation procedure. Gener...