Customer Care Claims Specialist – French Speaking

The Company

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description

Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office.

Job Title - Customer Care Claims Specialist - French Speaking

Location - Madrid

Working model – Hybrid from Madrid, Remote from Spain

Team - You will join the Customer Service Team in the Claims department

Level – Professional

Contract - Permanent, full time (36 h/week)

What your impact will be

You will ensure customer complaints and standard requests are dealt wit...