Description
Customer Care Associate – Cerritos, CA (On-Site)

We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.

If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit!


🔹 What You’ll Be Doing:

+ Responding to customer inquiries via phone, email, and in person

+ Processing high-volume orders and confirming payment information

+ Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment

+ Handling returns, claims, and special/custom orders

+ Maintaining customer accounts and building strong relationships

+ Assisting with front-desk duties as needed

+ Supporting showroom set-ups and occasional trad...