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Home › Jobs Near Kenya › Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance
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Customer Care and Debt Collection Agent (Smartphone Financing) at Mogo Finance

🏢
Confidential
📍 Kenya, Kenya
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Location Kenya
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Posted June 27, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car’s value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.


We have more than 6 years’ experience providing fin…


Customer Care and Debt Collection Agent (Smartphone Financing)

WHAT YOU WILL DO

  • Welcome calls to new customers

  • Early-stage debt collection (reminders and follow-ups)

  • Ongoing customer support through call, WhatsApp, and other channels

  • Assist in onboarding and training new team members as the product scales

  • Ensure that all interactions are aligned with Mogo’s tone of voice and customer experience standards

  • Coordinate with Loan Officers and Field Teams to ensure seamless customer onboarding and issue resolution.

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    📍 Location Details

    🌆
    City
    Kenya
    🗺️
    Country
    Kenya
    🚗
    Commute
    Local Area

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