**About the Company**:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.
We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.
With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions.
Join us in reshaping technology's role to foster meaningful, real-world connections.
**The role you'll play**:
This position handles internal and external customer inquiries by gathering information to identify the nature of the problem and troubleshoots potentially complex system related issues in numerous areas of the business to ensure proper billing and record keeping.
The Billing Team plays a key role in revenue retention as they actively collect revenue daily by working with customers to ensure timely receipt of payment.
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