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Customer and Trading Manager - Online

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Sainsbury's
📍 Harrogate, United Kingdom
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Location Harrogate
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Posted June 15, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What you’ll be doing:

  • Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service
  • Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. 
  • Collaborate with other managers to ensure the success of shopping experience of the overall store
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. 

    • Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.


    What makes a great online manager:

  • Previous line management responsibilities in a fast-paced, operational environment. 
  • Provides brilliant customer service and coaches a team to do the same. 
  • Delivers KPI's or other ...

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    📍 Location Details

    🌆
    City
    Harrogate
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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