Job ID: R45315
**Customer Account Specialist**
Primary Location: Guadalajara, Jalisco Mexico
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The Customer Account Specialist role entails delivering prompt, efficient customer service to both internal and external stakeholders while simultaneously ensuring operational excellence. This position demands a proactive approach to anticipating and meeting customer needs, as well as identifying and addressing gaps in internal processes. The Customer Account Specialists will serve as a go-to operational expert for their assigned customers, both internally and externally, managing tasks from load execution to afterhours setup. This role requires a dynamic individual who can seamlessly blend exceptional customer service with meticulous operational support, driving both customer satisfaction and business success.
**DUTIES AND RESPONSIBILITIES**
The duties and responsibilities of this position consists of, but are not limited to, the following:
Customer Experience and Grow...