Location
singapore
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Report to Customer Support Manager and support Business Development Directors on account related issues.
- Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI.
- Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution.
- Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence.
- Coordinate with internal customers on various account related issues including attending meetings for jobs induction, jobs closing and supporting ad-hoc reporting.
- Administer and execute shipping, invoicing and other related logistic coordination.
- Document and mai...