Responsible for servicing external and internal customer needs and proactively participating in the operation process
Junior University Degree From 1 up to 3 years in a similar role is preferred Key Activities And General Responsibilities Receive and process orders/purchase write up Follow up in a timely matter on a production-ready date with the supplier Close communication with the team for approvals Support Account Managers / Traders with specific accounts Answer customer inquiries Communicate issues/challenges Support Sr. Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes Knowledge Required Experience in a Customer Service, and commerce, local logistics environment is preferred Proficiency in MS Office Contact Management Systems Database software ...