Customer Service Representative (CSR)

Davao City | Onsite



About the Role

We are hiring Customer Service Representatives in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking to start or grow their career in the BPO industry.

Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with opportunities for career growth.



Job Description

As a Customer Service Representative, you will assist customers with inquiries, account concerns, and general support through phone, chat, or email channels while providing a positive customer experience.



Responsibilities

- Assist customers with inquiries and concerns

- Provide information about accounts, services, and processes

- Handle customer concerns professionally and efficiently

- Document customer interactions and account updates accurately

- E...