We are looking for Call Center Agent to assist clients with inquiries, provide accurate information, and resolve concerns across various channels. This role is ideal for individuals who enjoy helping others and thrive in a fast-paced environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat
• Provide accurate information about services, processes, or policies
• Resolve issues promptly and professionally
• Maintain records of all interactions and updates
• Escalate unresolved or complex issues to supervisors
• Meet productivity, quality, and customer satisfaction targets

Schedule & Training:

• Paid training on company systems, processes, and customer service best practices

Requirements :

• At least High School or Senior High School graduate
• Strong English communication skills, both written and spoken