Introduction to the job

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
Executes system Upgrade & Installations and Relocations and provides technical support for other CS activities when needed. Conducts mostly well-defined tasks, with a higher degree of independency and under limited supervision.

Role and responsibilities

Installation

Install equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test.

Upgrade

Execute hardware installation and perform system setup/recovery for upgrade packages as well as support locally ...