CS Operations Agent - Fixed-term contract

We are looking for a skilled Customer Support Operations Agent to join our fast-growing Support team. Please note that this role is offered on a fixed-term contract, for a duration of 6 months.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

• Supporting Bolt’s customers and partners — online and in person — to help them get the most out of our services.
• Resolving issues quickly and kindly, using Bolt’s best practices and your own sound judgment.
• Communicating clearly and professionally across multiple c...