Introduction to the job

The Customer Support Organization is responsible for the maintenance of the ASML systems at customers site.

Technical Support Organization is responsible for providing higher level technical analysis and solution to customer. Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the customer field.

Role and responsibilities

As a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to ...