Mercier Consultancy MD is seeking a Croatian Speaking Support Specialist to join our vibrant team in Sofia, Bulgaria! This role offers paid relocation assistance, providing an excellent chance to build your career while experiencing a new culture. You will be responsible for delivering outstanding support to Croatian-speaking customers, ensuring their inquiries are addressed professionally and efficiently.

Your Role

As a Croatian Speaking Support Specialist, you will handle customer communications across various channels, offering solutions and assistance to meet their needs. Your dedication to quality service will help us maintain high levels of customer satisfaction.

Key Responsibilities

• Respond to customer inquiries in Croatian via phone, chat, and email promptly and effectively.
• Provide accurate information and resolve issues related to products or services.
• Maintain detailed records of interactions and follow up on cus...