Mercier Consultancy is pleased to offer an exciting opportunity for a Croatian-Speaking Customer Agent to work in Athens, Greece, supporting Booking.com customers. This role is ideal for someone fluent in Croatian who is enthusiastic about delivering exceptional customer service in a dynamic and international environment.

As a Customer Agent, you will be the key point of contact for Croatian-speaking clients, addressing their questions and concerns regarding Booking.com services to ensure a seamless and satisfying customer experience.

***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!***

Responsibilities

• Provide customer support to Croatian-speaking clients via phone, email, and chat
• Resolve inquiries related to bookings, reservations, and services offered by Booking.com
• Maintain accurate records of customer interactions within company systems
• Collaborate with internal teams to resolve any complex ...