Technical Competencies & Experience

1. Act as the main Salesforce administrator, managing day-to-day user support, fixing problems, and making sure the system functions properly.
2. Conduct biweekly Q&A sessions to discuss team questions and evaluate system performance.
3. Give new sales representatives platform overviews and onboarding training; provide helpful advice and updates to the entire team.
4. Organize and import large amounts of lead data from trade exhibitions, webinars, and other events.
5. Keep correct records and import invoices into Salesforce.
6. Manage stockist portals in a basic manner, including adding and removing people and products.
7. Set up promotions and prices on the portals as needed.
8. Help the IT Manager with a variety of duties, such as recording staff support calls.
9. Respond to routine IT inquiries and, if feasible, troubleshoot typical issues.

Behavioural Competencies