CRM Planning, Insight & Analytics Manager

Currys London Campus at Waterloo
Permanent
Full Time
Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The CRM team enables personalised, relevant and timely customer engagement across three brands - Currys, Currys Business (B2B) and Carphone Warehouse - as well as our Credit proposition.

2026 represents a step change in how we plan and deliver CRM & Loyalty activity with the implementation of Salesforce Marketing Cloud Next (SFMC) and Salesforce Data Cloud (Data360), alongside the build of a new Single Customer View (SCV). This will modernise how ...