Key Responsibilities

• Maintain and update customer data in the CRM with full accuracy
  

• Track leads, follow ups, and ongoing sales activities
  

• Create and share regular reports on customer pipeline, conversions, and performance
  

• Coordinate with sales and service teams to ensure timely responses to customer queries
  

• Monitor customer feedback and highlight service issues to the concerned team.
  

• Support onboarding of new dealers and customers into the CRM system
  

Requirements