About the team
This position will be part of the central CRM team, composed of 10+ specialists in CRM, dedicated to executing campaigns for local markets as well as spearheading global strategic initiatives. The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers. The CRM team directs efforts toward enhancing personalised user experiences, activating best-in-class CRM.

The Role
As a CRM Lifecycle Manager within the Central CRM team you are the voice of Deliveroo when speaking with our customers across the globe. Working very closely with stakeholders across the whole business, including our Product, Engineering, Local CRM and Data Science teams. You'll operate under a hybrid work model, spending three days a week at our London HQ and the remainder working from home. Please note, this is a 12 month fixed term contract. 

Reporting into the Global CRM Directo...