Location
remote
Posted
June 05, 2026
Commute
Local Area
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Job Description
Job Title: Veeva CRM Support Lead - Commercial and Event
Key Responsibilities
System ownership (every day)
- Be the single person responsible for Veeva CRM working properly
- Answer questions like βwho fixes this?β or βwho decides how this should work?β
- Coordinate with global/regional CRM when changes or issues arise
User and access management
- Remove or update users when people change role, territory or leave
Call plans and segmentation
- Maintain call plans per country and BU, quarterly reviews with Sales Heads
- Update targeting and segmentation lists with products targets (extensive)
- Support sales managers quarterly when they:
- Build call plans
- Adjust targets
- Ask βwhy does this rep see / not see this doctor?β
- Roll out quarterly call plan updates:
- Apply changes
- Tes...