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Job Description
Why loveholidays?
At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
The impact you’ll have:
Reporting to the Senior CRM Executive, the CRM Executive will work closely with both the loveholidays’ Marketing team and the Manage team. The CRM Executive will be responsible for the effective communication with customers across a number of touchpoints and channels such as email, SMS and push.
Your day-to-day:
Identify opportunities to optimise the customer post-booking journey through a number of different channels in order to increase our Trustpilot and Customer Satisfaction ratings
Manage day to day process of optimising/updating/crea...