1. Job Purpose<br /> The Customer Experience & Sales Executive is a key role dedicated to delivering exceptional service to members and visitors, ensuring a positive and memorable experience from the moment they step into the club. This individual blend customer service expertise, sales acumen, and cross-functional collaboration to maintain high satisfaction levels, achieve sales targets, and support the broader objectives of the organization.<br /> 2. Key Accountabilities & Responsibilities<br /> Delivering an Exceptional Member and Visitor Experience<br /> <br /> Act as the first point of contact at the front desk, welcoming members and visitors with a warm and professional demeanour.<br /> <br /> Provide information about the club's facilities, services, and events, ensuring a seamless experience.<br /> <br /> Anticipate customer needs and tailor interactions to enhance overall satisfaction.<br /> &...