Servicenow is seeking a CRM Architect to enhance its customer solutions through innovative technologies. In this role, you will guide enterprise clients through their CRM journey, ensuring alignment with their strategic goals and leveraging ServiceNow's capabilities. You will lead collaborative efforts to improve processes, design solutions, and ensure best practices in service management.

Suitable candidates should possess extensive CRM experience and a consultative mindset, with a passion for technology and a strong understanding of user experience. The role offers flexibility in work arrangements, embodying Servicenow's commitment to modern work personas.