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Critical Service Operations Leader - Automation Systems
Michael Page
📍
Taiwan, Taiwan
Location
Taiwan
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
About Our Client
Our client is a global leader in automation and material handling solutions, supporting large-scale operational environments with advanced technologies and long-term service partnerships.
Job Description
- Lead and support customer service operations across Northern Taiwan
- Manage field service engineers, rostering, and on-site operational activities
- Handle customer escalations, incidents, and service recovery actions
- Drive service quality, response efficiency, and operational KPIs
- Coordinate with project teams to ensure smooth handover from installation to after-sales support
- Support modernization, upgrade, and maintenance initiatives
- Build strong customer relationsh...