Position Responsibilities

• Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure excellent service.
• Monitor team interactions with customers to evaluate performance, track results and provide coaching for increased success.
• Collaborate with Collections and Sales teams to resolve customer account issues and evaluate orders stopped for credit review when needed.
• Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions. Oversee special projects within the Credit team.

Minimum Requirements

• Bachelor's degree in Finance or Accounting.
• Credit designation (CCP) is an asset.
• 3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred.
• Proficient in Microsoft Office, especially Excel.
• Strong communicator with excelle...